Introduction
Welcome to Brandpop. At Brandpop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services.
Information We Collect
We collect information about you when you use our services. This includes:
2.1 Personal Information
Contact Information: Name, email address, phone number, and address.
Billing Information: Credit card details and billing address.
Account Information: Username, password, and profile information.
2.2 Usage Information
Log Data: Information such as your IP address, browser type, operating system, the pages or features of our service that you browse, and the time spent on those pages or features.
Device Information: Information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
2.3 Content Information
Generated Content: Content you create using our tools, such as copywriting, emails, ad images, etc.
Communication Content: Information contained in your communications with us, including support requests and feedback.
Privacy Assurance: The generated content and the prompts used to generate the content are not readable by employees, unless you give explicit consent.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Process transactions and manage billing and accounts.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Communicate with you about products, services, offers, promotions, and events offered by Brandpop and others.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, prevent, and address technical issues, security threats, and fraud.
- Privacy Assurance: We ensure that generated content and prompts used to generate the content are not accessible to our employees without your explicit consent.
Sharing Your Information
We may share your information with:
4.1 Service Providers
Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.2 Legal Obligations
We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4.3 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Update: You can access and update your account information through your account settings.
- Delete: You can request that we delete your personal information.
- Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications.
Third-Party Links
Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Brandpop
Email: support@brandpop.my
Phone: +6011-6188 0470
Address: Bukit Jelutong, 40150, Shah Alam, Selangor, Malaysia